If you would like me to post something to you outside the UK at the moment I ask you to please contact me before you plan to make an online purchase.  I can organise a shipment quote for you, Brexit, and delivery issues with the post office, remains to have an impact on this process, goods are taking much longer to pass through UK customs and reach their destination.

EU deliveries, delivery companies are continuing to experience technical issues at EU customs with commodity codes.  

I do apologise, I no longer ship to Germany.

Occasionally some international tracking updates appear to stall. This is most likely because the parcel is working its way through customs. Please hold tight, the parcel should start moving again after a few days.

Orders under 22 euros can be sent via post and are VAT and Duty free.

Rest of the World deliveries,  some delivery services are not operating in certain areas at this time, so it may not be possible to ship to your address due to restrictions.  Please be aware services may face delays due to weather, pandemics, strikes, and Brexit in processing, delivery and clearing Customs depending on your parcel's destination.

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country - these charges are determined by the customs office of the specific destination.  Payment of these import duties or any charges and taxes is the responsibility of the recipient (this includes FREE GIVEAWAYS) and will NOT be covered by us here at elizabethshewantheartistandclairvoyant.co.uk. Occasionally for customers outside of the United Kingdom - additional duties and/or import taxes may apply to your order upon arrival into your country, depending on your local country tax and customs laws which is you, the buyers, responsibility.

As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if  your order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier then usually goods are returned to us the sender.  This order will then be sent out to you again and you will be required to cover the extra postage/courier/customs/taxes incurred.  If in these circumstances I have had to pay extra costs for the parcel to be returned to me I will then bill you for any extra charges incurred during this process, due immediately.

Royal Mail now make returns easy. You can simply drop your pre-paid item into any Post Office and visit royalmail.com to track your return.